Reach us
One number, answered around the clock
No forms and no callback queue. Call and you get a person who can usually identify the pest from a description before anyone is dispatched.
- 24/7 phones answered
- Call-only, no forms
- San Jose service office
On this page
- Phone and hours
- Both offices
- What to have ready
Short answer
Call (669) 369-0489 any hour, any day. The line is answered around the clock, urgent stinging insect and biting pest calls get moved up the schedule, and inspections usually book within a few days. There is no form on this site because this business takes calls.
- Phone
- (669) 369-0489
- Hours
- Open 24 hours, seven days a week
- Service office
- 152 Bernal Rd #100-16
San Jose, CA 95119 - Head office
- 26 Wayside Dr
Santa Rosa, CA 95407 - Coverage
- San Jose and the surrounding Bay Area counties
Before you call
Four things that make the call faster
When you see it. Night, dawn, midday. Timing separates rats from squirrels, carpenter ants from Argentine ants, and wildlife from rodents in about ten seconds.
Where you see it. Kitchen, attic, garage, yard, slope. Location narrows the species and tells us which part of the structure matters.
What it left behind. Droppings, frass, webbing, mounds, a nest you can photograph from a safe distance. Evidence beats a guess at the species every time.
What changed. A remodel, new landscaping, a neighbor's work, a watering change. A surprising share of sudden problems trace back to one of those.
Urgent work
What gets moved to the front
Stinging insects at a doorway or play area, anything biting people indoors, and any situation where someone in the household has a sting allergy. Those move up regardless of the hour.
Wildlife trapped inside living space and heavy odor from something that died in a wall also get same-day handling where we can reach you. Inspections, termite work and scheduled service book normally, usually within a few days.
Head office
The Santa Rosa side of the business
The head office sits at 26 Wayside Dr in Santa Rosa, and it is where the North Bay termite and wood-destroying organism work has run for years. South Bay jobs route out of the San Jose service office, so for anything in San Jose the number above is the one to use.
Both offices answer the same line. You do not need to work out which one your job belongs to; whoever picks up routes it.
- Head office
- 26 Wayside Dr
Santa Rosa, CA 95407 - North Bay work
- Termite inspection and drywood treatment
Scheduling
What happens after you call
Urgent work gets slotted into the current day where we can reach you. Everything else gets a window, usually within a few days, and you get a call if that window has to move because something urgent came in ahead of it.
On the day, the technician identifies before treating, does the work, and leaves a written note of what was found and what was done. If a follow-up is part of the job it gets booked before anyone leaves rather than sold to you later.
Straight answers
Questions about reaching us
Because this business takes calls. A form adds a wait, and most of these problems get solved faster by describing them to somebody who can ask follow-up questions.
Yes. Urgent work gets handled at the hour it happens; non-urgent calls at that time usually end with a visit booked for a reasonable hour.
The phone is the line we staff around the clock, so it is the fastest route to an answer. Photos can be arranged once a job is booked if they help.
No. Identification over the phone and a straight answer on whether you need a visit cost nothing.
San Jose and the surrounding counties and nearby cities. The coverage pages list them, and if your address is not there, call and you will get a clear yes or no.
Call and describe it
One number, any hour. You will know what you are dealing with by the end of the call.
Call (669) 369-0489 any hour